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Support for carers

Caring for someone you love is meaningful work, and it can also be demanding. We provide in-home respite so you can take a break, alongside practical help for carers across greater Brisbane, Moreton Bay, Logan, the Sunshine Coast and the Gold Coast.

You don’t need an assessment or a referral to talk to us.

(07) 3517 0808 Phone lines are open 9am–5pm, Mon–Fri, and we will get back to you by the next business day.

Looking after yourself matters too

Caring for a partner, parent or friend comes from love, and it's some of the most important work there is. It can also ask a lot of you. Looking after your own health and wellbeing isn't taking away from your caring — it's what helps you keep going.

Many carers reach a point where they're running low. If you recognise any of these, it may be time to get a bit more support:

  • you’re often tired, run down, or not sleeping well
  • you’ve had little time for things you used to enjoy
  • you’re feeling isolated, anxious, or flat
  • you can’t remember your last proper break

If that's you, there's help — and some of it is free. You don't have to wait until things feel overwhelming.

Good places to start

Two free national services are a good first step, whatever stage you're at:

Carer Gateway

1800 422 737

The Australian Government's free service for carers: counselling, coaching, peer support, practical advice, and help arranging respite, including emergency respite if you suddenly can't continue caring. Open Monday to Friday, 8am to 5pm.

National Dementia Helpline

1800 100 500

Free advice and support for anyone caring for someone living with dementia — any time, 24 hours a day, including the middle of the night.

Both are free, and we're happy to help you make sense of them and work out what's right for you.

Taking a break: how respite works

Respite is short-term care for the person you look after — a few hours, a day, or longer — so you can rest, work, or simply have time to yourself. We provide in-home respite, where a care worker comes to the home, so the person stays in familiar surroundings while you take a break. Other kinds, like a day program or a short stay elsewhere, also exist, and Carer Gateway can talk you through them.

The cost of respite for the person you care for can be met through their Support at Home budget. It's often easier to start with short breaks early, rather than waiting until you're worn out.

In-home respite with Supported Home

A care worker who knows the person — and their routine — steps in, so you can step away with confidence. If you're caring for someone living with dementia, that continuity matters even more: the same familiar faces, not a stranger each time.

If you just need a break, that's reason enough to call.

Talk to us about respite

Other support for carers

  • Counselling and peer support — available free through Carer Gateway, or talk to your GP.
  • Carer payments — you may be able to get a Carer Payment or Carer Allowance from Services Australia (Centrelink). These are separate from the aged care funding of the person you care for. Check at servicesaustralia.gov.au.

Frequently asked questions

How do I get a break from caring?
Respite care gives you a break while the person you care for is looked after. We provide in-home respite across greater Brisbane, Moreton Bay, Logan, the Sunshine Coast and the Gold Coast. The cost of respite for the person you care for can be met through their Support at Home budget, and Carer Gateway (1800 422 737) can also help you arrange respite, including emergency respite.
What is respite care?
Short-term care for the person you look after — a few hours, a day, or longer — so you can rest, work or attend to other things. We provide in-home respite, where a care worker comes to the home so the person stays in familiar surroundings while you take a break.
Is respite care funded?
The cost of respite for the person you care for can be met through their Support at Home budget. Talk to us, or call Carer Gateway on 1800 422 737, about what is available to you.
What is Carer Gateway?
Carer Gateway is the Australian Government’s free service for carers. It connects you with counselling, coaching, peer support, practical advice, and help arranging respite, including emergency respite. Call 1800 422 737, Monday to Friday.
Are there payments for carers?
You may be able to get a Carer Payment or Carer Allowance from Services Australia (Centrelink). These are separate from the aged care funding of the person you care for. Check your eligibility at servicesaustralia.gov.au.
Can I get help if I’m not funded yet?
Yes. You don’t need an assessment or a referral to talk to us, and Carer Gateway and the National Dementia Helpline are free to call any time.

Get in touch

Speak with our care team

Talk to our team about respite and practical support for carers. You don’t need an assessment or a referral to start the conversation.

Call (07) 3517 0808 (office hours 9am–5pm, Monday to Friday), or request a call back and we will respond by the next business day.

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A member of our care team will call you back by the next business day. In an emergency, always call 000.