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Support at home for your mental health and wellbeing

Your support is led by a Registered Nurse and works alongside your treating mental health team.

(07) 3517 0808 — our care team. Phone lines are open 9am–5pm, Mon–Fri, and we will get back to you by the next business day.
If someone is in immediate danger, call 000. If you need someone to talk to now, Lifeline is available 24/7 on 13 11 14.

We support older people living with depression, anxiety and grief; with serious, long-term mental illness; and with the changed behaviours that can come with dementia. Care is led by a Registered Nurse and works alongside the psychiatrist, GP and mental health team already involved.

We cover greater Brisbane, Moreton Bay, Logan, the Sunshine Coast and the Gold Coast.

You don’t need a diagnosis, or your funding sorted, to talk to us.

Support that meets the whole person

When an older person you love is struggling, low, withdrawn, grieving or anxious, there is support at home.

When something has changed

It often does not look like ‘mental illness’. It looks like a parent who has stopped ringing, or who is irritable, tired and ‘just fine’. In older people depression is easily missed — masked as aches, poor sleep or withdrawal. If something has changed and you are worried, that is reason enough to talk to us.

Not sure it’s worth a call? It is. (07) 3517 0808

The small, steady things

Mental wellbeing in later life is built from small, steady things: a familiar face who turns up, a reason to get out, a proper meal, a conversation that is not about being unwell. Our directly employed workers provide consistent companionship and practical support.

Grief, loss and loneliness

Later life can hold a great deal of loss: a spouse, friends, independence, a home. We sit with people through grief and loneliness and keep them connected. When our support workers notice signs of something heavier, we help arrange more support.

When mental illness is serious or long-term

Some of the people we support have lived with a serious mental illness for years, including schizophrenia and schizoaffective disorder.

  • A consistent team who know them, helping with routine, connection and practical support. Workers trained in de-escalation; clear protocols to escalate when something changes.
  • The psychiatrist and mental health team lead the clinical care. We do not diagnose, treat or provide therapy.
  • Moving from disability support into aged care? We continue the in-home support, coordinating with the mental health team involved.

Steady, skilled, and alongside your clinical team

Led by a Registered Nurse

Wanessa Arraes, our Clinical Lead, is a Registered Nurse. Support is planned clinically and reviewed as needs change.

The same familiar faces

Trust is everything in mental-health support, and it is built by the same faces turning up. Our care workers are directly employed by Supported Home, so we send a small, consistent team the person comes to know.

Your treating team stays in charge

Your GP, psychiatrist and mental health team lead the medical care. We provide the day-to-day support around it. We do not diagnose, treat or provide therapy. If our support workers notice a change, they tell our Registered Nurse, who passes it on to your treating team.

Frequently asked questions

What are the signs of depression in an older person?
It often shows up as withdrawal, irritability, loss of interest, poor sleep or appetite, or vague physical complaints rather than obvious sadness, and in older men especially it is frequently under-reported and masked. Memory and concentration can also be affected, which is sometimes mistaken for dementia. If something has changed and you are worried, it is worth a conversation. Call (07) 3517 0808.
Do we need a diagnosis before you can help?
No. Many families reach out simply because someone they love is not themselves. You do not need a diagnosis, a referral or your funding sorted to talk to us. Call (07) 3517 0808 and we will help you work out the next step.
Is this counselling or psychiatric treatment?
No. We provide day-to-day support at home: companionship, routine, social connection, practical help and a skilled eye, alongside the clinical care your GP, psychiatrist or mental health team provide. We do not diagnose or provide therapy or psychiatric treatment. We are the steady support around it.
Can you help someone whose depression is serious?
Yes. We support people with more serious or complex needs, working alongside the clinical team leading their care, with a clear plan and a way to escalate. Acute psychiatric care belongs with that clinical team and emergency services, and we make sure they are reached. If there is immediate danger, call 000; for support right now, Lifeline is available 24/7 on 13 11 14.
How do you help with grief or losing a partner?
We sit with people through bereavement and the loneliness that follows, keep them connected and gently rebuild routine, and we watch for the point where grief becomes something heavier that needs more support. There is no timetable for grief.
Is loneliness really something you help with?
Yes. Loneliness has real effects on older people’s health and mood, and consistent human connection is one of the most powerful things we offer. A familiar face, a reason to get out, a conversation that is not about being unwell. It is a serious part of the work, not an afterthought.
Will the same care workers come each time?
As much as possible, yes. Trust is the foundation of mental-health support, so we keep our directly employed team small and consistent, and the same familiar faces turn up.
Are there support groups for older people with depression?
There are, and we can help connect a person to local groups and services alongside the one-to-one support we provide at home. If you would like help finding what is available in greater Brisbane, Moreton Bay, Logan, the Sunshine Coast or the Gold Coast, call (07) 3517 0808.
Can you support an older person living with a long-term mental illness such as schizophrenia?
Yes. We provide consistent, skilled in-home support for people living with serious, long-term mental illness, alongside the psychiatrist and mental health team who lead their clinical care. We help with daily routine, connection and practical support, with workers trained in de-escalation and a clear way to escalate. We do not provide psychiatric treatment, therapy or diagnosis — that stays with the treating team. Call (07) 3517 0808.
Can you support someone moving from the NDIS into aged care?
A person already on the NDIS at 65 can choose to stay with it. Yes, we can support the move. When someone moves from disability support into aged care, we continue the in-home support they rely on, coordinating with the mental health team involved. We have real experience supporting older people with long-term mental illness and disability. Call (07) 3517 0808.

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A member of our care team will call you back by the next business day. In an emergency, always call 000.