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Home care you can rely on, from a team you know

The trusted team, in the home you know.

A consistent team, directly employed by us. The face at the door is one you know.

Home care for everyday life: personal care, help around the home, transport, meals, companionship and respite, across greater Brisbane, the Sunshine Coast and the Gold Coast.

You don't need an assessment or a referral to talk to us.

(07) 3517 0808 . Phone lines are open 9am–5pm, Mon–Fri, and we'll get back to you by the next business day. In an emergency, always call 000.

Our care workers are directly employed by Supported Home, so a small, consistent team comes to know the person and how they like things done, and when a regular carer is away, cover comes from the same familiar team.

We cover greater Brisbane, the Sunshine Coast and the Gold Coast.

Home care services for everyday life

The ordinary, essential help that keeps someone comfortable and independent at home.

Personal care

Help with the personal things: showering, dressing, grooming and getting ready for the day, done with dignity and without rushing. The same workers each time, so it stays comfortable and familiar.

Help around the home

Keeping a home running: cleaning, laundry, changing the bed and a hand with the jobs that have got harder. Domestic assistance that keeps the place comfortable, tidy and safe.

Getting out and about

Getting to medical appointments, the shops, a social outing or a regular activity. We provide transport and go along where it helps, so leaving the house stays easy and safe.

Meals and shopping

A hand with the weekly shop, and meals prepared the way the person likes them. We help with planning, cooking and keeping the kitchen stocked, so eating well stays simple.

Companionship

Company matters. A familiar face for a cup of tea and a chat, a walk, a shared hobby, or regular contact through the week. Companion care that keeps people connected, which is good for mood and health.

Respite for family carers

If you care for someone yourself, you need a break sometimes. We step in for a few hours or a few days so you can rest, work or get away, with people who already know the person. In-home respite that keeps their routine steady while you recharge.

A team you know, support planned around the person

The same small team

We build a small team around each person and keep it consistent, so the carers know the person, their home and how they like things done. Continuity is the whole point of reliable home care.

Support planned around the person

We plan the support together and adjust it as things change, from a couple of hours a week to daily visits. The support flexes as the person's needs do.

Dependable scheduling

We plan cover for leave so visits go ahead as arranged, and if a visit has to change we tell you early. That is what reliable means to us.

Home care across Brisbane, the Sunshine Coast and the Gold Coast

We provide home care services across greater Brisbane, the Sunshine Coast and the Gold Coast, and the wider South-East Queensland region. Wherever the person lives, we build a local team around them, so the same familiar faces can get to them reliably.

Brisbane

In Brisbane, we cover the greater Brisbane area, including the Logan and Moreton Bay council areas.

Sunshine Coast

On the Sunshine Coast, we provide home care right across the region, from the coast to the hinterland.

Gold Coast

On the Gold Coast, we provide home care right across the region, from the north to the south.

Not sure if we reach a particular suburb? Call (07) 3517 0808 and we will let you know.

Frequently asked questions

What's included in home care?
Home care covers the everyday help that keeps someone comfortable and independent at home: personal care, help around the home, transport to appointments and outings, meals and shopping, companionship, and respite for family carers. We plan it around the person and adjust it as things change. Call (07) 3517 0808 to talk through what would help.
Will the same carer come each time?
As much as possible, yes. Our care workers are directly employed by Supported Home, so we build a small, consistent team who get to know the person. If a regular carer is away, someone from that same team steps in, a face the person already knows.
What areas do you cover?
We provide home care services across greater Brisbane, the Sunshine Coast and the Gold Coast, and the wider South-East Queensland region. If you are not sure we reach a particular suburb, call (07) 3517 0808 and we will let you know.
How does funding work for home care?
For eligible older people, in-home care can be funded under Support at Home, the government program for aged care at home. Funding follows an assessment, and eligibility is decided through My Aged Care, not by us. We can help you understand what the funding can be used for and what the next step is. Call (07) 3517 0808.
Do I need an assessment or a referral to start?
No. You can talk to us before any assessment or referral, and we can arrange support privately straight away. If you would like funded support, an assessment is part of that process and we can point you to it. Call (07) 3517 0808.
Can you help with respite so I can have a break?
Yes. We provide in-home respite for a few hours or a few days, with people who already know the person, so their routine stays steady while you rest, work or get away. For dementia-specific respite, our dementia service can help too.
Can you change the support as needs change?
Yes. We plan the support together and review it as things change, from a couple of hours a week to daily visits. If needs become clinical, our registered nurses can step in, and we can connect you to our other services.
What happens if our regular carer is away?
We plan cover for leave and illness, so visits go ahead as arranged. When a regular carer is away, someone from the team who already knows the person steps in, and we let you know in advance where we can.

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